Privacy Notice

Last updated: March 2026

 

Skyline Surveys Ltd (“Skyline”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Notice explains how we collect, use and protect your personal data when you use our website or contact us regarding our surveying services.

Skyline Surveys Ltd is the data controller responsible for your personal data.

 

Company details

Skyline Surveys Ltd

6 Whyke Lane

Chichester

West Sussex

PO19 7UR

 

Email: info@skylinesurveyors.co.uk

Telephone: 07905 259293

1 What Personal Data We Collect

We may collect and process the following types of personal data:

  • Name
  • Contact information (email address, telephone number, postal address)
  • Property details relevant to the services requested
  • Company details where applicable
  • Communications between you and Skyline (emails, phone calls, notes)
  • Website usage data such as IP address, browser type and pages visited

 

We only collect personal data that is necessary to provide our services or respond to enquiries.

2 How We Use Your Personal Data

We use personal data for the following purposes:

  • To respond to enquiries
  • To provide services
  • To manage projects and communicate with clients
  • To send reports, quotations or service information
  • To maintain business records
  • To improve our website and services

3 Legal Basis for Processing

Under UK GDPR, Skyline relies on the following lawful bases to process personal data:

 

Contractual necessity

To provide services requested by you.

 

Legitimate interests

To respond to enquiries, manage our business operations and maintain client relationships.

 

Consent

Where required for marketing communications or certain website cookies.

 

You may withdraw consent at any time.

4 Marketing Communications

We may occasionally contact you with information about services that may be relevant to your enquiry or project.

 

Marketing communications will only be sent where:

  • you have consented, or
  • it is permitted under applicable marketing regulations.

 

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in emails.

 

We do not sell or broker personal data to third parties.

5 Sharing Your Data

Your personal data may be shared with:

  • Skyline staff involved in delivering services
  • trusted contractors or consultants assisting with projects
  • IT or service providers supporting our systems
  • regulatory or legal authorities where required by law

 

All such parties are required to keep your information secure and confidential.

6 Data Storage and Security

Personal data is stored securely within the United Kingdom or in secure servers elsewhere.

 

We implement appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access or disclosure.

 

Due to the nature of internet communications, data may occasionally pass through servers located outside the UK or EEA during transmission.

7 Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

 

Project records and related communications are typically retained for up to six years to meet legal, regulatory and professional obligations.

 

After this period, personal data will be securely deleted or anonymised.

8 Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

 

Cookies may collect information such as:

  • IP address
  • browser type
  • pages visited
  • time spent on the site

 

We may use tools such as Google Analytics to understand how visitors use our website.

 

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

9 Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access – request a copy of the data we hold about you
  • Right to rectification – request correction of inaccurate data
  • Right to erasure – request deletion of your data in certain circumstances
  • Right to restrict processing
  • Right to data portability
  • Right to object, particularly to direct marketing
  • Rights relating to automated decision-making

 

To exercise any of these rights, please contact us using the details below.

 

We may request proof of identity before releasing personal data.

10 Complaints

If you have concerns about how your personal data is handled, please contact us first so we can try to resolve the issue.

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Website: https://ico.org.uk

11 Contact

If you have any questions about this Privacy Notice or how your personal data is processed, please contact:

 

Alan Milstein

Skyline Surveys Ltd

 

Email: info@skylinesurveyors.co.uk

Telephone: 07905 259293

Address: 6 Whyke Lane, Chichester, West Sussex PO19 7UR